Distinctive Ringtones

[VictorC]

Hi all, where do I set distinctive ringtones for External and internal calls? I changed the one in the Phone Provisioning, but that does seem to change anything. Do I have to do this in the template and if so what do I change? Using Yealink 42S's

 

[craigreilly]

The tone only changes the default tone and the queues. The default only seems to change internal and not external (I might have that backwards).

So for the template - starts at line 1920.

#######################################################################################
##                        Distinctive Ring Tones                                        ## 
#######################################################################################

#"X" ranges from 1 to 10;
#Configure the text to map the keywords contained in the "Alert-info" header.
#distinctive_ring_tones.alert_info.X.text = family
distinctive_ring_tones.alert_info.1.text =
distinctive_ring_tones.alert_info.2.text = external
distinctive_ring_tones.alert_info.3.text = international
distinctive_ring_tones.alert_info.4.text = national
distinctive_ring_tones.alert_info.5.text = local
distinctive_ring_tones.alert_info.6.text = queue
distinctive_ring_tones.alert_info.7.text = ivr
distinctive_ring_tones.alert_info.8.text =
distinctive_ring_tones.alert_info.9.text =

#Specify the ring tone for each text. It ranges from 1 to 8. The default value 1 stands for Ring1.wav.
#1-Ring1.wav, 2-Ring2.wav, 3-Ring3.wav, 4-Ring4.wav, 5-Ring5.wav, 6-Ring6.wav, 7-Ring7.wav, 8-Ring8.wav.
#distinctive_ring_tones.alert_info.X.ringer = 1
distinctive_ring_tones.alert_info.1.ringer =
distinctive_ring_tones.alert_info.2.ringer = 2
distinctive_ring_tones.alert_info.3.ringer = 3
distinctive_ring_tones.alert_info.4.ringer = 4
distinctive_ring_tones.alert_info.5.ringer = 5
distinctive_ring_tones.alert_info.6.ringer = %%queueringtone%%
distinctive_ring_tones.alert_info.7.ringer = 7
distinctive_ring_tones.alert_info.8.ringer =
distinctive_ring_tones.alert_info.9.ringer =

 

[VictorC]

I see that and copied a template, but what do I changed? If I want ext and interal different, do I change distinctive ring_tones.alert_info.2.ringer = 2 and 5 or is it 1?

 

[craigreilly]

Configure the text to map the keywords contained in the "Alert-info" header.

So you need to capture some packets of an internal call. My guess is the word will be "internal".

And you have several tones:

Specify the ring tone for each text. It ranges from 1 to 8. The default value 1 stands for Ring1.wav.
#1-Ring1.wav, 2-Ring2.wav, 3-Ring3.wav, 4-Ring4.wav, 5-Ring5.wav, 6-Ring6.wav, 7-Ring7.wav, 8-Ring8.wav.

So this

distinctive_ring_tones.alert_info.1.text =

could be set to internal

Then here:

distinctive_ring_tones.alert_info.1.ringer =

needs to have a number from 1 to 8 which specifies the tone.

 

[VictorC]

O I got it, basically an array, first with the field name and second with what ever ring tone you want..

 

[VictorC]

does this make since, ringer 5 on everything but an External call, I take it External call is an incoming call from a trunk.

#Specify the ring tone for each text. It ranges from 1 to 8. The default value 1 stands for Ring1.wav.
#1-Ring1.wav, 2-Ring2.wav, 3-Ring3.wav, 4-Ring4.wav, 5-Ring5.wav, 6-Ring6.wav, 7-Ring7.wav, 8-Ring8.wav.
#distinctive_ring_tones.alert_info.X.ringer =
distinctive_ring_tones.alert_info.1.ringer = 5
distinctive_ring_tones.alert_info.2.ringer = 2
distinctive_ring_tones.alert_info.3.ringer = 5
distinctive_ring_tones.alert_info.4.ringer = 5
distinctive_ring_tones.alert_info.5.ringer = 5
distinctive_ring_tones.alert_info.6.ringer = %%queueringtone%%
distinctive_ring_tones.alert_info.7.ringer = 5
distinctive_ring_tones.alert_info.8.ringer =
distinctive_ring_tones.alert_info.9.ringer =

 

[craigreilly]

yes - don't forget to set the top section as well.
and then reprovision a device and test it.

"external" would be incoming trunk calls.

 

[VictorC]

ok, this is the final cut..

#######################################################################################
## Distinctive Ring Tones ##
#######################################################################################
#"X" ranges from 1 to 10;
#Configure the text to map the keywords contained in the "Alert-info" header.
#distinctive_ring_tones.alert_info.X.text = family
distinctive_ring_tones.alert_info.1.text = internal
distinctive_ring_tones.alert_info.2.text = external
distinctive_ring_tones.alert_info.3.text = international
distinctive_ring_tones.alert_info.4.text = national
distinctive_ring_tones.alert_info.5.text = local
distinctive_ring_tones.alert_info.6.text = queue
distinctive_ring_tones.alert_info.7.text = ivr
distinctive_ring_tones.alert_info.8.text =
distinctive_ring_tones.alert_info.9.text =
#Specify the ring tone for each text. It ranges from 1 to 8. The default value 1 stands for Ring1.wav.
#1-Ring1.wav, 2-Ring2.wav, 3-Ring3.wav, 4-Ring4.wav, 5-Ring5.wav, 6-Ring6.wav, 7-Ring7.wav, 8-Ring8.wav.
#distinctive_ring_tones.alert_info.X.ringer =
distinctive_ring_tones.alert_info.1.ringer = 5
distinctive_ring_tones.alert_info.2.ringer = 2
distinctive_ring_tones.alert_info.3.ringer = 5
distinctive_ring_tones.alert_info.4.ringer = 5
distinctive_ring_tones.alert_info.5.ringer = 5
distinctive_ring_tones.alert_info.6.ringer = %%queueringtone%%
distinctive_ring_tones.alert_info.7.ringer = 5
distinctive_ring_tones.alert_info.8.ringer =
distinctive_ring_tones.alert_info.9.ringer =

 

[craigreilly]

looks like it should be good to roll.

 

[VictorC]

Thanks.