DLINK DPH-540 Wireless handset (won't register)

[johnc]

Dlink DPH-540 flip phone not registering:

We are trying to setup an office intercom system (extension to extension dialing, no inbound or outbound) using 3CX on our server, and Dlink DPH-540 phones as the handsets. We can get the system working using other VOIP clients, however we cannot get the Dlink DPH-540 phones to register.

Aunthentication failure, credentials don't match....
contact [email protected]:5060

Setup:
3CX server IP 10.0.0.100
Ext 101
-- dlink phone
-- ID: 101
-- Password: 101
-- no e-mail address
-- voicemail disabled

Phone:
-- IP: 10.0.0.101 (static IP)
-- Auth ID: 101
-- Auth Password: 101
-- SIP Domain: 10.0.0.100
-- Proxy Address: 10.0.0.100
-- Proxy Port: 5060

Thanks for any help on this.
John

 

[Anonymous]

To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

https://erp.3cx.com/orderform/support.aspx

 

[johnc]

We finally got it working. Have to set the phone number to match the Auth ID. Thanks again for the help.
John