DND Behavior change in u5 (from u3)

[SweetAction]

Hello 3CXers,

This applies likely to all "hosting" locations (on prem, self host, and even hosted by 3cx).

We've noticed a behavior change in 3CX v18 U5 and I'm looking for confirmation if this is a bug or if this is by design.

Previously:
Setting DND on a phone, where the DND status does NOT have "log out from Queues" selected would leave the extension logged in but not receiving calls.
Turning DND off allows everything to function as normal.

Now:
Setting DND on a phone, where the DND status does NOT have "log out from Queues" selected , logs the extension out of queues.
Turning DND off logs you back into the queues and allows everything to function as normal.

Can someone confirm if this is the case now? Is this behavior here to stay or is it a bug and will be reverted?

Happy to open a case in the portal if need be.

 

[TheodorosG_3CX]

I have tried to replicate this issue but is was not able to do so.
If you change the status from the Web Client are you experience the same issue?
Also what is the model of the phone and how are you set the phone to DND?

 

[SweetAction]

I have tried to replicate this issue but is was not able to do so.
If you change the status from the Web Client are you experience the same issue?
Also what is the model of the phone and how are you set the phone to DND?

Thank you for the confirmation that this is unexpected and not able to be replicated.

It is Yealink T42s, using the DND button on the phone.

The issue is also present when using the webclient.

I will have to continue to troubleshoot and verify on my end.

 

[TheodorosG_3CX]

Let us know about the outcome as from my side this is not the case.