Do not ring mobile app

sanch6

Silver Partner
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Hi, is there a way to easily enable or disable to ring the mobile app linked to an extension?

A customer doesn't want to have his mobile app ringing when he's at the office and because he already has his deskphone ringing.
Another doesn't want to have his mobile app ringing when out of office but still wants to have his deskphone ringing for other colleagues to answer.

I see these potential solution:
- Create different extension, one for mobile app and one for deskphone. (seems the easiest but the heaviest).
- Disable push notification for the extension, but can the user himself do that ?
- On Android phone I see the "silent" option, but can't find it on iOS. Where is this option ?

Thanks for your answers.
 
On the iOS app I just unregister the extension.

However, you could utilise one of the 2 custom statuses and make an "Available (No mobile)" status that will not send push.
 
However, you could utilise one of the 2 custom statuses and make an "Available (No mobile)" status that will not send push.
This is perfect !
Thanks for the tip !
Customer already adopted it
 

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