DOD not working in on premise with SIP Gateway

[smartlink]

We successfully configured SIP Trunk, and DID, and everything is fine except DOD. When making calls the main number is showing at the callee end. Kindly check the network trace and DOD rules in 3cx and please advise with a resolution.Please check this screenshot also.
Thanks.

 

[TheodorosG_3CX]

Which provider you are using? Is it a 3CX Supported Provider?

 

[smartlink]

its a local provider.

 

[TheodorosG_3CX]

So it is not a supported provider?
Do they support Clip No Screening ?

 

[smartlink]

So it is not a supported provider?
Do they support Clip No Screening ?

Yes,
in old pabx was also its fine , through 3cx is the issue and DID works well

 

[TheodorosG_3CX]

Does the PBX sent the caller id as expected?

 

[smartlink]

Does the PBX sent the caller id as expected?

from gateway it is sending , may be from 3cx is the issue. Service provider side is fine

 

[TheodorosG_3CX]

The PBX will sent the information according to what you have configured in the outbound parameters.
Since this is not a supported provider you need to check from their side.

 

[smartlink]

The PBX will sent the information according to what you have configured in the outbound parameters.
Since this is not a supported provider you need to check from their side.

Ok, Thanks

 

[TheodorosG_3CX]

You are welcome