Solved Does 3CX have a Call Notes Feature?

[vincent Kavila]

Does 3CX have a Call Notes Feature on the call centre part of it?

 

[NicholasP_3CX]

This is what the CRM integration does. You would connect your 3CX to a CRM and take notes in that. 3CX will hand off the call details to the CRM, when a call was made to this contact, and when a call was received from this contact, along with the chat journalling as well.

 

[vincent Kavila]

This is what the CRM integration does. You would connect your 3CX to a CRM and take notes in that. 3CX will hand off the call details to the CRM, when a call was made to this contact, and when a call was received from this contact, along with the chat journalling as well.

Thank you @NicholasP_3CX