Does 3CX have any plans for the ability to quickly delete all voicemails associated w/an extension?

[Thiek]

This hasn't been much of an issue with our smaller 3CX installs, 40 to 70 profiles with voicemail, but we are looking at an installation that will have 1300 plus extensions with voicemail, out of 1700 total extensions, and using the current 3CX recommended solution "log into Webclient and manually delete" is going to be a huge waste of time considering the number of weekly MACs. Been looking forward to the day when 3CX adds a checkbox that allows admins to purge any voicemails associated w/an ext. when a new person takes over that ext.

See post: https://www.3cx.com/community/threa... all you want to,folder, and delete the files.

 

[SteveITS]

Check post https://www.3cx.com/community/threads/user-extension-regenerate.78460/post-361236. I believe Clear should erase old voicemails.

 

[Thiek]

Thanks Steve, good to know. Not as "quick and easy" as I'd like but a possible slightly awkward work-around. It would be nice if the person with full admin rights could do this from the admin console because it is someone with full admin rights who is logged in to the admin console checking other things associated with MAC, such as do they need to be moved in/out of a ring group, moved in/out of any "Groups" such as the 911 Groups established for the various building zones, etc., etc. Having to then log into the webclient using an ext. account (seems admin can't use webclient) to click Clear are those extra steps we're trying to avoid.

Recommendation for 3CX, an admin "clear" button would be helpful. It would also be helpful if someone with permissions to "Manage All Extensions" could reboot a phone. After they adjust something like BLF keys for an ext. a reboot is required.

Today, this is we do, click Reset.

 

[SteveITS]

an admin "clear" button would be helpful

Concur, see and vote: https://www.3cx.com/community/threa...-as-receptionist-rights-in-web-client.114271/

The "Clear" function as I understand it was originally geared more towards a hotel receptionist clearing a room phone at check out.

 

[VoIPTools]

I encourage you to take a look at two of our tools:

3CX Profile Manager

This tool was designed specifically for very large organizations (although smaller organization can use it too). When you have 1000+ extensions, it is not uncommon to have a lot of queues, groups, ring groups, etc. and assigning new employees to all the right groups and queues can be a daunting task. With this tool, you set up a named "profile" and assign staff to the profile and our tool automatically assigns the user to all the correct objects in 3CX, AND remove them from other objects (in the case of moving an employee).

3CX Voicemail Manager

This is a companion tool to our 3CX Recording Manager tool. Voicemail Manager and Recording Manager share many of the same features. For example with Recording Manager you can see a list of extensions and easily select which extensions should be recorded, without having to open to each extension individually. It would be very simple (in fact I will ask the development team to add your feature idea today), to add the ability to clear, or move voicemails for a specific extension. We already do this automatically with our 3CX Active Directory Sync tool. We have developed a very extensive API for managing voicemails. This will be simple to add to Voicemail Manager.