Re: Does anyone know if Grandstream HandyTone 503 can be use
First off, you should create you own post, rather than adding on to (hijacking?) someone else's simply because it dealt with the same piece of hardware.
Are you located in North America? Caller ID varies from place to place, so , for the moment, I'm going to assume you are.
Be sure that caller ID type is set for your region.
Confirm that these setting are so...
User ID is phone number: No
Check user ID for incoming INVITE: No
Caller ID transport type: Relay via SIP From (there is conflicting information about this setting depending on firmware version of your 503, you might have to experiment)
Confirm that the PSTN call "transfers" to the PBX after enough of a delay that the caller ID information is captured. In North America, it will usually arrive between the first and second ring, so you need a delay of 2 to 3 seconds before the call is passed on to 3CX.