Does we lose "Order extensions by" with the last update ?

[MidiTélécom]

Hi,

Just in the title, seems now it's only order by name and there is no parameters to manage it.
It's just me or 3CX made the change without the notify us ?


Best Regards, Aubin.

 

[MidiTélécom]

I just check on a none update App Desktop and the option was there.

Why always changes without any knowing ?!!
Like, there is a good option for customers to fit their preferences...

 

[ChrisC_3CX]

This has indeed been removed from the 3CX Webclient/Desktop app but is still available in the "3CX Management Console >> Advanced >> Contacts" section.

We have opted to leave only one centralized setting for the sorting behavior to ensure uniformity across all 3CX clients and to also accommodate for changes made to the 3CX Webclient/Desktop App such as the inclusion of personal contacts in the client's extensions view.

 

[MidiTélécom]

So, my customers that have seen its webclient for years now sorted by extension (100,101,102, etc...) who he used to it (I'm in this situation with my 3CX), can't rollback the changes ?

Like seriously, let the possibility even if by default it will be sorted by name.

Each update, we get something nice but something disappear without knowing. (change log doesn't tell anything about it).

People don't want centralized things, they want something that fit him/her, It's a daily software for them. Please consider it...

Best Regards, Aubin.

 

[ChrisC_3CX]

For anyone reading this, please note that sorting by extension will become available again: https://www.3cx.com/community/threa...ucing-the-global-search-bar.86014/post-405513