don't get it started

[fabianus]

Hello !

I just did the setup of 3CX (free version). I created 2 extensions and tried to connect with the callassistant and with x-lite. In both cases I got the error "Error. Server unreatable".
I am sure about the IP, the extention number and the Pin. I tried it on the machine that holds the 3CX server and on another machine and on both I disabled the windows firewall.
Thanks a lot for any help to get this work!

Regards,
Fabianus

 

[fabianus]

Here are the logs :


Time Function Message
16:47:07.858 CallMgr::Initialize [CM000002] *!* Failed to initialize SIP stack!
16:47:07.808 gt;>:Failed to create transport: V4 UDP 5060 on ANY
16:47:07.728 gt;>:[ V4 0.0.0.0:5060 UDP target domain=unspecified connectionId=0 ] already in use
16:47:07.698 CallMgr::Stack::Initialize [CM106000] ** Adding transports **
16:47:07.629 CallMgr::Initialize [CM100003] ** Initializing SIP stack **
16:47:07.629 CallMgr::Initialize [CM100002] Default Local IP address: 164.0.1.101:5060
16:47:06.490 CallMgr::Initialize [CM100001] Version: 3.1.2434.0
16:47:06.480 CallMgr::Initialize [CM100000] Start 3CX PhoneSystem Call Manager
16:47:06.480 LoadLicenceInfo [CM100008] Licence loading error



The "Failed to initialize SIP stack!" seems to be the reason. Any idea what I could do?

Thanks a lot for any hint!

Regards,
Fabianus

 

[archie]

You're running something that sits on SIP port 5060. It is not possible. You should change port either for that application, or for 3CX PBX

 

[fabianus]

Hi archie - thanks a lot for this advice, it solved my problem.

Best regards,
Fabianus

PS Do you have any idea concerning this second problem ?
http://www.3cx.com/forums/categories-1/3cx-phone-system-general-1/3cx-extensions-do-not-hear-voice-of-incoming-calls-2933/