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- Apr 1, 2020
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Hi All,
At a customer we are running a 3CX phone system with 200+ extensions. All extensions have at least 1 deskphone and many have a Softphone as well.
The problem we are facing is with the doorphone/intercom. We created a ring group with all extensions in it. The main door is closed after office hours however the company is having many visitors / deliveries after office hours or during holidays. What happens now is that employees are bothered at home because of the softphone on their mobiles.
We need a solution to only ring the deskphones at the office. We need all extensions to be in it because it changes all the time when an employee is expecting a visitor or is working outside office hours.
We can't use the Auto Switch option either because some employees start early or work later and would like to be available through the direct number.
Any ideas?
At a customer we are running a 3CX phone system with 200+ extensions. All extensions have at least 1 deskphone and many have a Softphone as well.
The problem we are facing is with the doorphone/intercom. We created a ring group with all extensions in it. The main door is closed after office hours however the company is having many visitors / deliveries after office hours or during holidays. What happens now is that employees are bothered at home because of the softphone on their mobiles.
We need a solution to only ring the deskphones at the office. We need all extensions to be in it because it changes all the time when an employee is expecting a visitor or is working outside office hours.
We can't use the Auto Switch option either because some employees start early or work later and would like to be available through the direct number.
Any ideas?