Solved Downloading wrong version of Desktop App after the last update

[Vasilis_PHS]

Hello,
After the latest upgrade (ver. 18.0 Build 939), when I go into the web client to download the windows app and provision it downloads version 16 desktop app and a config file to provision.

 

[TheodorosG_3CX]

Is the Desktop App already installed on you rmachine?

 

[Vasilis_PHS]

Because of remote access, I have some laptops that I give to users. Depending on the user, I also do the provision in desktop app, which I can't do now. As I told you, when I press provision, it downloads a config file which does not work with version 18.

Sorry for my English.

 

[bitn2]

Are you sure you tried to download the Desktop App and not the Windows App? The last one is the old legacy app.

 

[TheodorosG_3CX]

Yes, normally you should see the below:


The Windows App is the legacy and it will download the config file. You need to select the Desktop App

 

[Vasilis_PHS]

You are right, I was actually trying to download the windows app and not the desktop app.

Thank you all for your help.

 

[TheodorosG_3CX]

Glad to assist