Solved Dummy extension with Auto Switch

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fgc92210

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Hi all -
I could not find this in the documentations, but I saw multiple people talking about this.
When you set a dummy extension, it never appears as available because none ever connect to it.
But when the Auto Switch is on, does its status change from not registered to DND or AWAY still depending on the time in/out office? Because regardless of the customized hours I enter for a dummy extension calls always go to voicemail, even if I change the DND and/or AWAY destination to external numbers

Thank you
 
Yes the status still changes.

it is this option you need to specify for each status

1610011902612.png
 
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