Dutch audio / system prompts not activating

[Stijn_DC]

Hi guys,

I've got a brand new hosted instance that requested I change it to the dutch prompt set.
So I did the usual and downloaded the latest prompt set, set is as active set and... It's still in english.
I then checked by changed a Voicemail prompt to dutch and to my surprise it remains in english.

Is this a bug, temporary glitch or am I just losing my mind

thanks!

 

[Alejandro_3CX]

Hi I tested and it works vanilla






Could you please restart the 3cx services and give it a try one more time.

 

[Stijn_DC]

Hello Alejandro,

restarted the services one by one, no succes!

 

[Alejandro_3CX]

Hi @Stijn_DC it is weird, could you please open a support ticket in order to check that installation since this works without any issue.

Thanks!

 

[TheodorosG_3CX]

@Stijn_DC Under the Settings<<System Prompts, are there any available updates?