Hello,
I'm trying to implement Lync 2010 in order to integrate with 3CX for outbound calls through our usual VoIP trunk and for some inbound too (e.g. dialin to conferences etc.).
I think I'm almost there, but when I try to call a physical phone extension from Lync, 3CX says the following:
14:29:40.316 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.10.3.33:57863;branch=z9hG4bK4c224f41
Max-Forwards: 70
Contact: <sip:SKHQ-LYNC.exampledomain.com:5068;transport=Tcp;maddr=10.10.3.33;ms-opaque=db4285d098924ba4>
To: <sip:[email protected];user=phone>
From: "Lync User"<sip:+44207123456;[email protected];user=phone>;tag=7f2e269782;epid=A17B54C2F6
Call-ID: 8d5199e9-10bc-4a8e-bf4a-a40c3b95cdad
CSeq: 1 INVITE
Allow: ACK, CANCEL, BYE, INVITE, PRACK, UPDATE
Supported: 100rel
User-Agent: RTCC/4.0.0.0 MediationServer
Content-Length: 0
Is there any setting I need to change on 3CX's side in order to allow it to recognise the incoming phone calls? Maybe some of those advanced settings in the voip providers configuration?
Thanks a lot!
Max
I'm trying to implement Lync 2010 in order to integrate with 3CX for outbound calls through our usual VoIP trunk and for some inbound too (e.g. dialin to conferences etc.).
I think I'm almost there, but when I try to call a physical phone extension from Lync, 3CX says the following:
14:29:40.316 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.10.3.33:57863;branch=z9hG4bK4c224f41
Max-Forwards: 70
Contact: <sip:SKHQ-LYNC.exampledomain.com:5068;transport=Tcp;maddr=10.10.3.33;ms-opaque=db4285d098924ba4>
To: <sip:[email protected];user=phone>
From: "Lync User"<sip:+44207123456;[email protected];user=phone>;tag=7f2e269782;epid=A17B54C2F6
Call-ID: 8d5199e9-10bc-4a8e-bf4a-a40c3b95cdad
CSeq: 1 INVITE
Allow: ACK, CANCEL, BYE, INVITE, PRACK, UPDATE
Supported: 100rel
User-Agent: RTCC/4.0.0.0 MediationServer
Content-Length: 0
Is there any setting I need to change on 3CX's side in order to allow it to recognise the incoming phone calls? Maybe some of those advanced settings in the voip providers configuration?
Thanks a lot!
Max
