Error Code

[Rmn3]

Hi there,

one of our colleagues wants to call a certain number. But after seconds of signalizing, the call ends spontaniously.

In the Management Console the following Error Code is shown:

408 Request Timeout; internal

What can i do?

Thanks in advance.

 

[NikolasA_3CX]

Can you please let us know who is your VoIP provider?
Are you trying to make an outbound call?
Are you using an IP Phone, Desktop app, Mobile app, or Web Client?

 

[Rmn3]

Can you please let us know who is your VoIP provider?
Are you trying to make an outbound call?
Are you using an IP Phone, Desktop app, Mobile app, or Web Client?

1 - Our Provider is Vodafone
2 - Yes it was outbound
3 - The Colleague used a Snom M65, a IP-Phone

 

[NikolasA_3CX]

Does this happen with every outbound call you are trying to make?
Does this happen with all devices?
Can you replicate this using the Web Client?

 

[TechyTim]

Hi there, did you get anywhere with this? We've currently got 4 tickets open with Vodafone UK SIP Evolved Voice and we've had problems going on over a week - actually we can see issues going back to December.

We're experience many 408's and we're seeing 403's Forbidden where the registration has dropped or the session has timed out and therefore the call was Fobidden.