Error Requested connection is not found

[Callinectes]

We have users reporting the following error when using the Desktop App:

"Error
Requested connection is not found"

The system auto-updated to the newest software and all users subsequently updated to the newest app, and it appears the problems started afterward.

 

[Syd69]

Some of our users are starting to get this over the last couple of days, did you get a resolution to it? This is the only reference to the error I can find on the site.

 

[Callinectes]

Some of our users are starting to get this over the last couple of days, did you get a resolution to it? This is the only reference to the error I can find on the site.

Unfortunately no. We had to have the users experiencing it switch to using a desk phone.

 

[sam.klaus]

hey,
we have this also ... It seems to appear when 2 users in the same ringgroup take a call at the same time...
but only the faster one gets the call...

is this message specially programmed by 3cx???