Error / Warning Message - how do I resolve?

[ajohnson443]

I am running V12.5 w/ callcentric. Cisco 7961 SIP phones. All seems goo so far. Still setting up dial plans etc..

I am seeing the following in the log for all phones:

10-Jul-2015 09:45:07.020 Exception: ParseException ParseBuffer.cxx:102, Parse failed Expected "
" in context: Contents
Messages-Waiting: no
Message-Account: sip:[email protected]
Voice-Message: 0/0 (0/0)
Fax-Message: 0/0 (0/0)
None: 0/0 (0/0)

Is there a setting I can change/should change? I plan to use the 3CX VM system so I do not need the system to check callcentric for messages.

Thanks for producing such a great product!

 

[leejor]

It sounds as if the sets were once provisioned, and still are, to check for messages at the VM system at callcentric. I would have thought that this would have been overwritten when a 3CX config file, for the set(s) was created and applied. You could possibly manually edit the file, or try re-provisioning the set. Were these phones used elsewhere, and this setting is perhaps leftover from that? Was a "factory" reset used before the sets were provisioned for use with 3CX, if this was the case?

 

[ajohnson443]

Full factory reset and firmware update was done.

Upon closer inspection, it isn't the phones that are checking CC for messages, it is the actual extensions I have configuresd as trunks.. Doesn't appear to be an issue. All my call routing is working perfectly, Callcentric system isn't complaining.. So I will keep on moving forward and circle back to this when time permits

Thanks!