Error when answering call

[Lucken]

- Call comes in
- We ckick on the Green button in the Windows App or button of the headset
- app shows message: The operation could not be performed and was aborted
- communication happens then via the default audio devices of the PC and not via the headset
- Headset is Yealink WH66
- this morning installed latest update of the app and still same problem

 

[Lucken]

Yes indeed, even with teams deactivated.
In the past we didn't have this problem.

 

[Thomas Six]

We also have this problem. Is this already solved?

 

[Charles_3CX]

We suggest using the PWA as the desktop app is being deprecated in the next version so likely not to be receiving any further development.