Solved Error when using SMB with Scheduled Backup

[b.ebner]

I tried to use Backup to a SMB Target with Update 4.
After configuring the Backup Target (It's a Synology NAS) I ran a manual Backup which was successful.

But when the scheduled Backup runs, I get the following error in the E-Mail I receive:

3CX Phone System tried to backup but failed due to the following reason(s):
System.IO.FileNotFoundException: Unable to find the specified file.
at _3cxFilesystemImplementations.Samba.Smb2FileSystem.Move(String filename1, String filename2)
at BackupRestoreSchedule.BackupJob.Execute(IJobExecutionContext context)

Any idea what could cause this? It's strange that the manual backup works but the scheduled one with the same target does not.

 

[SweetAction]

I dealt with this on our internal system.

My NTFS permissions were set for everything EXCEPT change owner and change permissions. Once I granted those 2 the issue disappeared. So try granting full control to the parent folder and set inheritance on.

Like you I also had manual working and scheduled not.

 

[b.ebner]

I do only have these permissions on the share that I can set:

Read
Read / Write
No Permission

The user has Read / Write Permissions on this Share.
What is 3CX doing different on schedule than it does on a manual backup with the same target?

 

[SweetAction]

When 3CX does a scheduled backup, it renames files. When my SMB backups were failing, I found the file did get created and was stored as .zip.temp

Synology has advanced NTFS permissions as an option - you may need to look into that.

 

[b.ebner]

I also can see the .zip.temp file.
Strange is that I can manually rename it.

So the rights for that should be there.
Why can't 3CX do the same?

 

[b.ebner]

Update:

I converted my Permissions on the Synology NAS to Windows ACL Permissions (Advanced Permissions)

After that the scheduled Backup is not working fine. I also activated Advanced Permissions and gave the users that already had permissions Read/Write Permissions.

No futher adjustments needed to be made to make it work.

 

[SweetAction]

Update:

I converted my Permissions on the Synology NAS to Windows ACL Permissions (Advanced Permissions)

After that the scheduled Backup is not working fine. I also activated Advanced Permissions and gave the users that already had permissions Read/Write Permissions.

No futher adjustments needed to be made to make it work.

I assume when you wrote: "After that the scheduled Backup is not working fine." That you meant "After that the scheduled Backup is now working fine."

So this can be closed?

 

[b.ebner]

yep, I ment it is now working fine.
This can be closed.