Experiencing a 2 second lag with calls from AWS hosted 3CX in HK to callcentric.net trunk

[greychain]

I have a 3CX instance hosted with AWS in Hong Kong, free tier. One of the trunks is Callcentric.net. When I call to a US number such as 1 804 222 1111 and use the echo test option I am getting around a 2 second delay.

The ping time to callcentric from the PBX is 200ms, when I place an echo test call to the PBX from an extension located in Cambodia, also about a 200ms ping to the PBX I am getting a much better echo test result. So I don't think it's a ping time issue.

I don't have any experience with callcentric performance, is there something I'm missing

 

[Alphabetic]

Cant say i've had issues with CC ever.

Check that your machine has enough resources as this can add some delay.

 

[greychain]

It's very lite on resources but it's only for 3 extensions. I'll fire up a bigger system to see if that helps.