Extension based Office Hours

[Melladay]

We have just updated 3CX to version 18.0 Update 5 (Build 418). since updating we can no longer see the option to set office hours per extensions.

What makes it worse is the Office hours are still applied to certain extensions and we can't make changes to them.

Any ideas?

 

[Evolute IT]

The setting is now on the user's webclient.

 

[Melladay]

So the admins now no longer have any control of it. That seems like a pointless change.

Thank you for the response though.

 

[RevolveIT]

I couldn't agree more, however I see the benefit in reduced admin since you can instruct users how to do it. What would have been better is to leave it in Admin console too, so best of both worlds.

 

[drbashaar]

You still can access as an admin to all users and change the setting, but from your desktop webclient
go to admin > Users > Edit user > Status scheduler > Automatically switch status to available during office hours