Solved Extension modification - "mobile number not set"

[Alphabetic]

So i've just gone in to change a BLF and it's forcing me to enter a mobile number.

is there a setting i've got enabled in my ext that would force me to put this in?

I have no forwarding rules set up to mobile.

 

[ChrisC_3CX]

Yes there is, basically anything on the extension level that uses that mobile number.

Check for:

1. the "Ring my mobile simultaneously" setting under the Available and Custom 1 profile statuses.
2. any "Forward to Mobile" forwarding rules in All Profile statuses.

 

[Alphabetic]

Yes there is, basically anything on the extension level that uses that mobile number.

Check for:

1. the "Ring my mobile simultaneously" setting under the Available and Custom 1 profile statuses.
2. any "Forward to Mobile" forwarding rules in All Profile statuses.

caused by option 1.

thanks.

 

[ChrisC_3CX]

No problem!