- Joined
- Nov 3, 2016
- Messages
- 27
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- 0
Dear Team,
As we see, in 15 SP1 user: manager of a queue could make a report (login to wem management using his extension)
like go to reports, generate report, queue performance reports, after he select a queue and report was generated.
Now in 15 SP2 and 15 SP3
there are no queue to be selected (just blank space)
only Admin can make such a report, all queues are shown for admin only
As we see, in 15 SP1 user: manager of a queue could make a report (login to wem management using his extension)
like go to reports, generate report, queue performance reports, after he select a queue and report was generated.
Now in 15 SP2 and 15 SP3
there are no queue to be selected (just blank space)
only Admin can make such a report, all queues are shown for admin only