Extension status is not changing?

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Helpdesk Avelco

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Hello,

I want to make a default forward for a specific day but can't get it to work. I have a forward to a night extension and after that to voicemail when the customer is closed, after 17:00 till 08:00. Between 08:00 and 17:00 they whill receive calls at the first response, after that second response etc on Monday till Friday.

I want to make a forward to an extension when a call is received on a Saterday. I have set up the auto switch to set the extension to available but the extension is not changing his status..

https://ibb.co/mUR6Zo
https://ibb.co/enFdfT

I have set a time on thursday to test the status
 
Hello @Helpdesk Avelco

The way it is set up in the screenshot the extension will be in DND until Saturday where it should switch to Available from f08:00 to 17:00. When an extension is set to auto switch then i will only switch to Available during the set hours.
 
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