Extensions from webclient are not registered

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alexis41818544158

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Good morning everyone,

I have a somewhat strange problem with a v20 installation.
Extensions that access via webclient are not registered, their status remains gray and they do not become visible in the Team section.
However, if they access via app (both mobile phone and PC) everything works normally.

What can it be caused by?
 
Can you please also refer to this forum post and enable the notifications on your web client?
 
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