Solved Extensions Say Available and they are not.

[Waddy]

Hi,
Performing a new roll out 50 Extensions - Pro License. I have added extensions + DID's etc but have not rolled out any Handsets or APP for Mobile yet.

Yet in Extensions and Web Client - Says Online and Available. And they are not.

Not even sure where to start to troubleshoot.

Can anyone help me with this?

 

[Waddy]

Solved: Just happened to Speak to my reseller about it when ordering more Handsets, he says " have you got ring mobile simultaneously" ticked, I said yes. There's the problem. Unticked - Fixed

My 3CX re seller is so good with Support and has thorough knowledge of 3CX and VOIP in general.

 

[YiannisH_3CX]

Glad to see that your issue has been resolved