external phone

[alexgaia]

I have configured a eyebeam softphone as 000 device.

all is ok (it's configuration server is davidecasa.dnsxxxx.com) and it work great in external call but it can't receive incoming call why?

 

[5qg4]

It should be the stun setting issue.

Your must config all related port for SIP at your firewall/broadband router to 3CX box. Then make that the stun setting both 3cx box and remote SIP client(s) are correct.

 

[Mirzab]

This is the Bible for ports http://www.3cx.com/forums/the-portforwarding-faq-hope-this-gets-a-sticky-1697.html
Get these right with the STUN as Ricky said and you are off to the races :lol: