Hi All, we are using Fanvil X6U handsets, which is reading the correct Fanvil template (latest version 103725).
Two 3CX Contact fields, 'Company' and 'Home' phone, do not map across to the Contact phone book on our Fanvil phones. These two fields are visible from both the 3CX windows and IOS apps.
Also on the X6U, 3CX 'Mobile' maps as Fanvil 'Office Number', and Fanvil 'Mobile' is blank. The Fanvil field 'Name' is correct (3CX 'Last Name' _ 3CX 'First Name')
Has anyone else seen this problem, and how can one get the default Fanvil template updated to resolve this contact mapping issue?
Many thanks, Matt
Two 3CX Contact fields, 'Company' and 'Home' phone, do not map across to the Contact phone book on our Fanvil phones. These two fields are visible from both the 3CX windows and IOS apps.
Also on the X6U, 3CX 'Mobile' maps as Fanvil 'Office Number', and Fanvil 'Mobile' is blank. The Fanvil field 'Name' is correct (3CX 'Last Name' _ 3CX 'First Name')
Has anyone else seen this problem, and how can one get the default Fanvil template updated to resolve this contact mapping issue?
Many thanks, Matt
