fast timeout when forwarding call to other extension

[techneit]

If we want to forward a call en press the fwd button on the IP Phone (got same with 3CX client, so i guess it's a config issue on the 3CX PABX) we get a few seconds and then the line ends.

Anyone else had this problem or know how to ajust the timeout value for this?

 

[galal202]

I have 3cx
transfer works fine
so you have something in your network,device settings or firewall
send your information to help you

 

[techneit]

Everything works fine. Only the timeout when forwarding a call to an other extension is very short lived.
We can receive calls and all.

Firewall is a simple Linksys WRT54G.

Internet (ADSL) -> Linksys WRT54G -> 3CX (VMWare machine) -> Linksys SPA941 User phones (3 phones connected)

If i pick up the phone to make a call or while forwarding a call, then we get a few seconds to input the external number/extension number to call then the line terminates.

 

[amygoda]

Read this topic

http://www.3cx.com/forums/blind-transfers-6894.html

If the issue still present, reset to factorty set and reconfig

 

[techneit]

so there is no way to configure the timeout value if you press the transfer button and the time you entered the number where to transfer the call to?