Feature Request - Add switch to ignore schedule on Call forwarding page

Jim Tolson

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Joined
Oct 15, 2026
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Hi 3CX team,

We would like a new setting added to the Call Forwarding page under the General options heading that operates per status.
The setting should when enabled cause that status to ignore the auto switching feature if enabled on the Schedule page. (See below screenshot for a mock up)
The problem we are trying to fix is when you go on leave for a week, set your status to Out of Office, the scheduler just flicks it back to Available the next day.
1792101204312.png

The above new setting needs to ignore this setting when enabled:

1792100649998.png
 
Hi @Jim Tolson the Custom Profile 2 is a copy of the DND status and it is static, when used the auto switch status is not applied.

So make sure to use that status profile for testing.

The auto switch applies only when using the available, away or DND statuses.

Check also your settings under the System menu —— Options —- scheduler
 
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