Feature Request: Route SMS independent of Voice calls

[scoopydude2002]

I would like to route SMS independent of Voice calls. Our main DID number is currently being routed to a Call Flow app. I want to route the SMS to a call Queue. I believe this was possible with an older version of 3CX. Right the only workaround I found is to create an empty Digital Receptionist without any options, route the Voice calls to the Call Flow app, and then forward the SMS to the call queue.

 

[SnakeRiverWebDevelopment]

I would like to route SMS independent of Voice calls. Our main DID number is currently being routed to a Call Flow app. I was to route the SMS to a call Queue. I believe this was possible with an older version of 3CX. Right the only workaround I found is to create an empty Digital Receptionist without any options, route the Voice calls to the Call Flow app, and then forward the SMS to the call queue.

This can be done now.

 

[scoopydude2002]

This can be done now.

Can you please elaborate?

 

[YiannisH_3CX]

Right the only workaround I found is to create an empty Digital Receptionist without any options, route the Voice calls to the Call Flow app, and then forward the SMS to the call queue.

This is currently the way to do this if you are using CFD.