Windows Softphone Release Includes Google Contacts Sync

[ThomB_3CX]

Build 20.0.746: Connection quality reporting and scheduled conference editing.​

This release of 3CX Softphone Build 20.0.746, builds upon the success of the recent BETA release, and focuses on better functionality for users as well as cost saving opportunities. This update introduces the syncing of Google contacts as well as imp...

Continue reading the Original Blog Post.

 

[Mora]

Is it possible that the Windows softphone (like every 10 seconds) makes sure it is on top? Even though we tick the "On top" checkbox, Remote Desktop often lays on top of 3CX.

 

[ThomB_3CX]

@Mora Can you please send me a private message with your environment details, together with a screenshot of the issue?
I tried this myself and cannot replicate your issue, ie 3CX Softphone is overlayed on top of Remote Desktop

 

[Stian]

After updating to this version searching for contacts in both the Contacts tab and the dialer/Keypad gives zero results. Both by name and number. EDIT: If I type the whole number in the dialer, the contacts name is shown.

The app crashes when scrolling down the Contacts list. Sometimes I only get 10-20 contacts "deep" before it crashes.
We have a lot of contacts stored, but this was never a problem before.

 

[ThomB_3CX]

@Stian I have sent you a private message

 

[Vinnied]

Nice update, is it also possible to make internal contactsearch always ends on top.
Most of the time you'll search an internal contact
Sometimes you have to scroll down to find your internal contact if you have lots of people with the same name.

 

[edossantos_sipcaller]

Hey @ThomB_3CX,

When the Windows client has the "Auto Answer" option set:



And a CRM integration is enabled, the contact URL is not automatically popped. We can see the contact name and the "CRM" link, but the pop up is not being triggered.

It would be great to have a fix for this in a future update of the client.

Thank you!

 

[ThomB_3CX]

@edossantos_sipcaller will check this out. Thanks for the feedback

 

[edossantos_sipcaller]

@edossantos_sipcaller will check this out. Thanks for the feedback

Thanks Thomas! Please keep me posted if you can as we have a shared customer that needs this