Firmware X5U invalid

[anog10]

I try to update manually image for Fanvil X5U. Is write me invalid image and not upgrade continue.

 

[Alphabetic]

Where are you pulling the FW from?

 

[anog10]

From webinterface upgrade i select the img (extracted from rar)

 

[Alphabetic]

You need to use the firmware from here

https://www.3cx.com/support/phone-firmwares/

 

[anog10]

this image i use

 

[Saqqara]

Follow these steps - not sure if you have to expand the file

https://www.3cx.com/sip-phones/firmware-update-fanvil/

 

[anog10]

is ok this is issue. i don't have to extract it. thanks

 

[JohnS_3CX]

Hi,

Do not extract the file, it must be used as-is.

Please confirm if this worked for you now.