First post! As a home user with Callcentrics, would 3CX benefit me much

[Robert87124]

over the home portal of Callcentrics, aside from learning a brand new (to me) protocol?

thanks

 

[Evolute IT]

It depends on what you need. 3CX has a free version but it is still limited.

However if you just want something that works great on mobile and phones, 3CX is a good way to go.

 

[leejor]

With a single line, there may not be a big advantage. As soon as you add another number/line/VoIP provider, then you have the advantage of routing your calls as you please. It all depends on how you use the phones now, and how many people use them. For home use, to begin with, you might consider putting all (or most) phones (extensions) into the same ring group so that anyone in the house, can answer a call, in any room. Then go from there as you become more familiar with the features, and your needs change, or you add lines.

 

[Evolute IT]

With a single line, there may not be a big advantage. As soon as you add another number/line/VoIP provider, then you have the advantage of routing your calls as you please. It all depends on how you use the phones now, and how many people use them. For home use, to begin with, you might consider putting all (or most) phones (extensions) into the same ring group so that anyone in the house, can answer a call, in any room. Then go from there as you become more familiar with the features, and your needs change, or you add lines.

Honestly for a home, the biggest advantage is the multiple lines. So one person can be on the phone in the living room and someone else in their bedroom can be on the phone with someone else using another extension. In this case, the ring group is nice to call every extensions at once.

 

[Robert87124]

OK, thanks guys. Just got two refurbished Grandstream 1610s to play with...

 

[Evolute IT]

OK, thanks guys. Just got two refurbished Grandstream 1610s to play with...

Those are good phones! Here's the link to the doc: https://www.3cx.com/sip-phones/grandstream-gxp16-series/

 

[leejor]

For home use, besides some IP sets, you might consider ATA's, as you probably already have analogue sets in various rooms, or cordless IP/Dect models such as the Gigaset C610 or 530. With the Gigasets you can have a number of extensions and handsets, but are limited in the number that can ring simultaneously, if they are all in the same ring group. They may require manual configuration, but, on the bright side, it will be a learning experience for you

 

[Robert87124]

Thanks, big learing curve (for me), coming from a Obihai ATA with analog Panasonic Dect cordless in the house...

 

[leejor]

Thanks, big learing curve (for me), coming from a Obihai ATA with analog Panasonic Dect cordless in the house...

To begin with, put the PBX in-between your provider and the Obi, then build from there.