Hello there,
My clients both on Professional license are experiencing either error 603 or error 500 on all extensions when trying to dial out, my SMB Free clients are not complaining.
Both error started April 10th, but I did not change anything on my end, both 3CX or Flowroute.
I have an open ticket with Flowroute to understand the root cause but so far they can't identify anything yet.
Does anyone know where should I be looking at?
Both systems are self-hosted on AWS server with 20GB of disk space and 4GB of RAM, normal inbound and internal calls are fine. The current version is Version 20.0 Update 8 (Build 1121 Release).
Your help is appreciated.
My clients both on Professional license are experiencing either error 603 or error 500 on all extensions when trying to dial out, my SMB Free clients are not complaining.
Both error started April 10th, but I did not change anything on my end, both 3CX or Flowroute.
I have an open ticket with Flowroute to understand the root cause but so far they can't identify anything yet.
Does anyone know where should I be looking at?
Both systems are self-hosted on AWS server with 20GB of disk space and 4GB of RAM, normal inbound and internal calls are fine. The current version is Version 20.0 Update 8 (Build 1121 Release).
Your help is appreciated.
