Flowroute UnRegistering / Re-Registering Constantly

magicpbx

Platinum Partner
Advanced Certified
Joined
Jul 28, 2014
Messages
18
Reaction score
14
Hey everyone,


I’m running into an issue with a Flowroute SIP trunk on 3CX. The trunk keeps reporting that it's disconnecting and reconnecting intermittently, roughly every 5 min or so. When I check Flowroute, I notice multiple active SIP registrations, whereas other 3CX systems I manage do not show this behavior through flowroute. The 3CX Event log shows Event 4100 when this occurs. This particular network has a Checkpoint firewall, and I’m wondering if that could be a contributing factor. Has anyone else experienced similar issues? If so, what troubleshooting steps or firewall adjustments helped resolve it? This system is not live yet, so I have some flexibility to test. Any insights would be greatly appreciated! I have attached screenshots.
 

Attachments

  • Screenshot 2025-03-11 192030.png
    Screenshot 2025-03-11 192030.png
    29.6 KB · Views: 7
  • Screenshot 2025-03-11 192110.png
    Screenshot 2025-03-11 192110.png
    23.7 KB · Views: 7
  • Screenshot 2025-03-11 192156.png
    Screenshot 2025-03-11 192156.png
    52.9 KB · Views: 7
Last edited:
From your screenshots it looks like Flowroute is seeing the PBX coming from multiple ports so I am guessing port forwarding is not done correctly on the firewall. As a first step run the firewall checker on the PBX to see if everything passes successfully and take if from there.
 

Latest Posts

Members Online Now

Forum statistics

Threads
111,831
Messages
589,276
Members
164,660
Latest member
RJenkinsROCK