flowroute

  1. KMorley

    Outbound call test question: local and remote codecs differ...

    I am experimenting with codec priorities in an attempt to get the best audio quality. I am currently testing with Flowroute and they support G722, PCMU and PCMA. In the trunk configuration under options, I have the codecs prioritized in that order. I click the Check SIP Trunk button and place...

  2. Forwarding SMS to Email

    I'm seeing a lot of posts about this, but nothing really solid for a workaround. I understand 3CX doesn't support forwarding SMS to email. I have a new client that I'm onboarding in 2 weeks and they currently use a VoIP provider that offers this: Main phone number both accepts calls and...
    • STVoip
    • Thread
    • flowroute sms alerts sms call back sms email sms inbound
    • Replies: 0
    • Forum: SMS

  3. Flowroute UnRegistering / Re-Registering Constantly

    Hey everyone, I’m running into an issue with a Flowroute SIP trunk on 3CX. The trunk keeps reporting that it's disconnecting and reconnecting intermittently, roughly every 5 min or so. When I check Flowroute, I notice multiple active SIP registrations, whereas other 3CX systems I manage do not...
    • magicpbx
    • Thread
    • event 4100 flowroute
    • Replies: 1
    • Forum: US
  4. jimbo59

    Solved Changing IPs

    I had to change a block of IP addresses and it should have gone smoothly but I ran into the strangest problem. I switched the addresses from Comcast, modified the router/firewall, and told Flowroute where to trust me. Picked up the phone and was able to call myself Friday night. Monday morning...
    • jimbo59
    • Thread
    • changed ip address firewall flowroute sip trunks
    • Replies: 3
    • Forum: Other

  5. Outbound SMS No Documentation

    I recently upgraded to version 20.0 for 3cx and I am trying to set up text messaging, but I see no reference on how to set this up for outbound new SMS. I can chat to my other employees through the chat, but I cannot send any new SMS or MMS. The 3cx documentation only references inbound sms. I...
    • cbarrett
    • Thread
    • flowroute sms outbound version 20
    • Replies: 2
    • Forum: SMS

  6. Flowroute Registration Errors

    I am using hosted version of V20 3CX with Flowroute as my trunk and have been receiving dozens of failure to call or register on outbound calls daily with the following message below: Call or Registration to XXXXXXXXXXXX@(Ln.10000@Flowroute) has failed. sip:34.210.91.114:5060;lr replied...

  7. Calling external ph#

    I'm trying to call an external number added to my flow but it just keeps disconnecting. My SIP Trunk is Flowroute. When I call our normal from my IP Phone or 3CX App it works fine but not when setting up CFD Flow I've tried Transfer and Make A Call.

  8. V20 trunk forbidden error messages

    I am testing V20 on a 3CX hosted system and have been getting error messages related to Flowroute on the 3cx event log saying the call is forbidden. I spoke to Flowroute and they wanted me to run a packet capture which I have done on my router and on one of the computers without any filters. I...

  9. Solved v20 incoming SMS routing

    working with v20 for the last week or so. I have been using Flowroute for several years and one user receiving and responding to all SMS messages for a few years. Just realized this has not been working for awhile now [not used with high volume]. I am trying to get it up and working again in...

  10. New Update

    When we moved to the new update all of our calls are invalid now, I have checked that the DIDs are set but I cannot call in. Any help would be appreciated.

  11. Solved Flowroute : 407 Proxy Authentication/E164 format

    Hello, Everyone I have a small problem, My client was using a 3cx with the management console and everything was fine as we used *480XXXXXX instead of +1480XXXXXXX in the DID section of the trunk. now we are using an SMB for the client and in SMB we don't have the option to add * we have to use...
    • SFRAZ1
    • Thread
    • e164 flowroute
    • Replies: 40
    • Forum: SMB

  12. Inbound Caller ID Formatting Help

    I hope this is the correct area to post this question. I'm using Flowroute in the US as my SIP trunk provider. My inbound caller ID is working, I would just like it to be formatted differently, and I'm having trouble figureing out exactly where/what I need to change in 3CX. I would like to...
    • 0xDECAFBAD
    • Thread
    • caller id reformatting flowroute
    • Replies: 1
    • Forum: US
  13. Francois_MTL

    Flowroute : 407 Proxy Authentication Required

    Hi there, I'm new here and also new in this technology. I started yesterday with Flowroute and 3CX with an Iphone 13. I can make outbounds calls without any troubles. The only issue is that... nobody can call me. I started a ticket with Flowroute and they answered me this : Everything on your...
    • Francois_MTL
    • Thread
    • 407 flowroute inbounds calls issue
    • Replies: 20
    • Forum: US

  14. Spectrum call forwarding to Flowroute with 3CX with + in front Main Trunk Number.

    This is an issue that has come up today in which it took me an entire day of troubleshooting, several calls to Spectrum, Flowroute, and email support with 3CX. The issue that I experienced today started like any normal cutover day. We like to have calls forwarded from the losing carrier to...
    • Gregg O
    • Thread
    • flowroute inbound parameters main trunk number spectru
    • Replies: 6
    • Forum: US

  15. 407 Proxy authentication error on one system solved with +

    To be clear, it's possible someone changed a setting on the 3CX that caused this I just haven't been able to find it. I have many 3CX systems using Flowroute for the trunk, and I have always configured the main trunk DID in the 11 digit format, and all but one are still working correctly. But...
    • rc179
    • Thread
    • 407 flowroute trunk configuration
    • Replies: 1
    • Forum: US

  16. SMS not received from certain senders

    I have SMS setup with Flowroute and we are seeing issues with receiving SMS from certain senders. When I request SMS 2FA codes from Intuit or Venmo, they do not come through. Other SMS does come through so I know that SMS works. It just from these senders that we have issues. Any suggestions?
    • FireMedic
    • Thread
    • flowroute intuit sms venmo
    • Replies: 4
    • Forum: SMS
  17. ThatChap

    Solved Flowroute 403 Blacklist Error

    I'm in the process of setting up a 3CX hosted test system for our future phone system using Flowroute. I believe I have what I need configured, except for outbound calls. Anytime I make an outbound test call from the PBX to my US Verizon mobile phone, I get the following error email: Within...
    • ThatChap
    • Thread
    • flowroute hosted by 3cx
    • Replies: 16
    • Forum: US

  18. Flowroute ported DID not being routed inbound on new 3CX install

    I have done this many times without issue but recently set up a new 3CX system and purchased a new DID from Flowroute as a temporary number until customer's main DID could make its way through the porting process. Porting was not as clean as I have had in the past. Several hours later than...
    • SpinksDV
    • Thread
    • flowroute porting routing calls
    • Replies: 3
    • Forum: US
  19. bentech

    Flowroute SMS Not Being Received by 3CX

    I feel like I am going crazy. We have upwards of 50 systems using Flowroute as a SIP trunk and having SMS messaging enabled. Over the past two weeks, we have gotten a ton of tickets about people not receiving messages sent to the 3CX system. A person will send a SMS to the number on Flowroute...
    • bentech
    • Thread
    • flowroute sms
    • Replies: 4
    • Forum: US

  20. Extension CID forward Flowroute

    Hello I am attempting to forward calls from a dummy extension out to a external number. When forwarding the calls all the inbound calls to the external number show my CID instead of the CID of the calling party. I see several threads in search that have similar issues but I cannot find the...
    • ticnab
    • Thread
    • caller id flowroute forward
    • Replies: 6
    • Forum: Live Chat
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