For 3CX and Zoho

[fiurino]

I have a problem with the API name Call_Start_Time with the last zoho template crm.
I use this :
<Value Key="Call_Start_Time" Passes="2" Type="String">[[CallStartTimeUTC].ToString("yyyy-MM-dd'T'HH:mm:ss")]</Value>
in the template for resolve the problem

Enjoy!

 

[edossantos]

Are you doing a customization of the template? Thanks for sharing.

 

[fiurino]

Yes i have download template and customize them

 

[fiurino]

I have now a problem with my configuration in verbose mode :
|Trac|CRM: Discarded call journaling due to queue capacity or service stop
Do you think it's the multiple Call Queues ?

 

[edossantos]

That log refers to an internal processing queue, it's not related to call queues. It seems your server has too many calls to process, and doesn't have time to do it. Is this your case?

 

[fiurino]

That log refers to an internal processing queue, it's not related to call queues. It seems your server has too many calls to process, and doesn't have time to do it. Is this your case?

The others services works but the zoho connection not, i restart the server soon, maybe the solution?

 

[edossantos]

I would need to see the full log to understand what's going on...