Force 3CX Phone System to IN or OUT of office now auto schedule is not working

[alw]

My customer wanted to be a able to override the schedule for certain days and have a feature code to change the in/out of office mode.
We setup the. Force 3CX Phone System to IN or OUT of office dial code which works. the issue that I am running in to now is how do you make the system go back to the schedule? The system is now ignoring any of the set hours. I really need the override to work only until the next scheduled event takes place.

Thanks.

 

[Evolute IT]

See https://www.3cx.com/community/threads/force-in-out-hours-how-to-check.63861/post-270129

You need to put the system back in Default mode.

 

[alw]

Is there a way to change the mode and have it automatically resume on next schedule event time ?

 

[JohnS_3CX]

Hi alw,

Forced mode is just that. It implies that you will no longer automatically switch so it will stay that way until you change it.

The user needs to dial the code that puts them back in automatic mode.

But be careful, if they put it in automatic AFTER the opening hours, then it will not open again until the next day.