Force close dial code, extension exceptions ignored.

[bbaker73]

I came across https://www.3cx.com/community/threads/forwarding-rules-exceptions-force-out-of-office.79204/ from 2021.

I just noticed same behavior still exists on v18 Update 3 Build 450.

Extension forwarding exceptions with specific hours are ignored when the system force closed with dial code.

 

[Alphabetic]

as per https://www.3cx.com/docs/pbx-dial-codes/#h.665f9ex1w4m3

f the Administrator dials *642 (appends a 2 to the code), a prompt will be played stating that “3CX is now set to OUT OF OFFICE HOURS”. This means that the PBX will disregard the current time, or day (even if it is 10am for example) and set all the routes of PSTN Gateways, VoIP Providers and DID/DDI’s to route to the Out of Office hours destination.