Forward queue calls to GSM

[Albert464]

Hello,

If there is only one extension registered in the queue, I need to forward the queue calls to my internal extension (if it is not in the office), how can I do?

To determine the login and logout in the queue use the DND (we use Yealink t42s phones)

 

[leejor]

Did you want to forward to an external number, or have the extension ring a 3Cx App on your phone? To take queue call, you will probably have to be logged in as an agent, perhaps use ring my mobile at the same time.

See destination if no answer...

https://www.3cx.com/docs/manual/call-center-queues/