Forward to Outside Number if No Answer Issue

[Emanuel]

I am trying to forward to an outside number when a user doesn't answer, and regardless of what phone number I enter that I want to forward to, the caller will get the message:
"The phone number you are trying to reach is currently experiencing temporary technical issues. Please try your call again later."

I am able to transfer a call to an outside number if I answer and then hit the transfer button.

I am using hosted 3cx and Skyetel is my SIP provider.

 

[SweetAction]

I suspect that your outbound rule that covers the system making an outbound call isn't sending correct caller id or the number in the correct format. You need to enable verbose logs and replicate the issue, then review the logs to see how a bad call looks on the outbound vs a good call.