FQDN not resolving to 3CX, specifically for webmeetings

[Matthew Barham]

Hello,

We recently upgraded to v15.5 and we wanted to take advantage of webmeetings, but whenever i create a webmeeting the generated URL does not work and just says site cannot be reached.

 

[LeonidasG_3CX]

Could you PM me your WebMeeting FQDN in order to perform a few checks on why you're unable to join WebMeetings?

 

[LeonidasG_3CX]

I see that your PBX is up and running. Not a port config issue or certificate issue from what i see.
Could you perform a restart of your 3CX System Service and follow up by checking on your PBX > Settings > Conferencing > Meeting Location and see what's selected?

 

[Matthew Barham]

The Meeting location is set to Western Europe (eu006-rbx.3cx.eu)