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We currently use separate Wallboards to display call information for different inbound queues.
However, we would like to consolidate these into one screen or maybe display this content with other departmental data from unconnected systems. We know we can export the CDR data from our hosted 3CX system back to our network, but we need to then pass that data through some reporting software.
Could anyone recommend a free or trial version of software that would allow us to see if the concept would work before we look to invest ? We've been told about Oak and there is also VoIP Tools as possible options for us.
Thanks
However, we would like to consolidate these into one screen or maybe display this content with other departmental data from unconnected systems. We know we can export the CDR data from our hosted 3CX system back to our network, but we need to then pass that data through some reporting software.
Could anyone recommend a free or trial version of software that would allow us to see if the concept would work before we look to invest ? We've been told about Oak and there is also VoIP Tools as possible options for us.
Thanks