FREESCOUT INTEGRATION

[Effervescence]

Hi 3CX team,
How do I integrate freescout with 3CX? Is there an API for this? If yes, share the link. The PBX is a 4SC Pro edition

 

[Evolute IT]

https://www.3cx.com/docs/crm-integration/

 

[Effervescence]

https://www.3cx.com/docs/crm-integration/

I am interested in utilizing the 3CX webhook functionality to receive real-time notifications about specific call events, such as missed calls. I would like to receive these notifications at a custom endpoint that I have set up.

Could you please advise me on how to configure 3CX webhooks to send data to my custom endpoint, without requiring a full CRM integration?

 

[Evolute IT]

I am interested in utilizing the 3CX webhook functionality to receive real-time notifications about specific call events, such as missed calls. I would like to receive these notifications at a custom endpoint that I have set up.

Could you please advise me on how to configure 3CX webhooks to send data to my custom endpoint, without requiring a full CRM integration?

You cannot. 3CX has no other webhooks than those I linked.

 

[edossantos_sipcaller]

I am interested in utilizing the 3CX webhook functionality to receive real-time notifications about specific call events, such as missed calls. I would like to receive these notifications at a custom endpoint that I have set up.

Could you please advise me on how to configure 3CX webhooks to send data to my custom endpoint, without requiring a full CRM integration?

The only way to achieve that at the time being is using the Call Control API. This is a C# API that you need to use locally from the 3CX server. There is no much information about it, but this could be a starting point:
https://www.3cx.com/blog/releases/v20-call-control-api/

 

[Effervescence]

The only way to achieve that at the time being is using the Call Control API. This is a C# API that you need to use locally from the 3CX server. There is no much information about it, but this could be a starting point:
https://www.3cx.com/blog/releases/v20-call-control-api/

Okay, I will have a look at it

 

[N_G]

We are working on a web based API which will be ready quite soon that will give you a powerful functions via a REST API. So just need to wait a month or two for this