Freshservice Integration

[jens.hartmann]

We are using Freshservice (ITSM), Freshservice is very similar to Feshdesk. Do you have plans to support Freshservice?

 

[edossantos]

Hello @jens.hartmann,

It's not in the pipeline as far as I know. Please make your suggestion here:
https://www.3cx.com/community/forums/3cx-ideas/

Also, you can consider developing it yourself following this guide:
https://www.3cx.com/docs/crm-integration/

If the API is similar to Freshdesk, then maybe you can take the Freshdesk template and modify it...

Kind regards.