FXS/DECT .xml

[Maykel Constantin]

Grandstream HT802

cant download the .xml and i cant find it on the server folder any body know how to get the .xml file please?

 

[Saqqara]

This gateway has support with the latest 15.5 sp6 which was released today - have you upgrade

Have your followed https://www.3cx.com/voip-gateways/grandstream-ht-fxs/

 

[Maykel Constantin]

yes i did the update today,
i cant do this:

1. Right click the Provisioning Link and select “Save Target as”, and save it to your disk. This XML file will be the configuration file of your gateway.
2. Log on to the gateway via web browser, using the default username and password, as mentioned above.

 

[Saqqara]

Try another browser to download the file

 

[Maykel Constantin]

i try, Chrome,Mozilla,Internet Explorer and nothing :// what browser do you use it to download?

 

[craigreilly]

What step is failing - step 1 or step 2?
is the address local?
is the server local?

 

[Maykel Constantin]

What step is failing - step 1 or step 2?
is the address local?
is the server local?

when i create the FXS/DECT the server is giving me "http://urlcloud:5000/provisioning/yb5cvkdiuubs47/cfg000B82D2004F.xml" so i change it to: "https://urlcloud:5001/provisioning/yb5cvkdiuubs47/cfg000B82D2004F.xml" and i download it

 

[Maykel Constantin]

when i create the FXS/DECT the server is giving me "http://urlcloud:5000/provisioning/yb5cvkdiuubs47/cfg000B82D2004F.xml" so i change it to: "https://urlcloud:5001/provisioning/yb5cvkdiuubs47/cfg000B82D2004F.xml" and i download it

i dont see STUN its only show Local Lan

 

[Maykel Constantin]

i got now, but the 3cx server is blocking:

SIP request (REGISTER) from 96.80.**** was rejected. Reason: Block WAN requests is ON. Message: REGISTER sip i dont see the option to remote on the FAX Extensions ?

 

[Saqqara]

3CX does not support faxing over stun, tunnels - grandstream has to be on the same network as the 3CX server.

You will have to see if you can manually configure the grandstream to use faxing

 

[craigreilly]

And the same thing that the other thread shows that you chimed in on.
You need to make it an extension instead of a Fax device.

 

[Saqqara]

https://www.3cx.com/voip-gateways/grandstream-ht-fxs/

Notes:

• The device must be local to 3CX, in the same subnet and/or locally routed subnet (including site to site VPN)
• Ensure that you have created the extensions, (or fax extensions), before adding the FXS gateway to the PBX.

 

[eddv123]

You can try and get the Grandstream working via STUN for Faxing this may help:
https://www.electronicfrontier.co.uk/grandstream-ht701-3cx-remote-stun/

Word of warning when it comes to Faxing however conversions can be a real problem.

If you are converting from T.30 Fax tones to IP/SIP, then traversing remotely to the hosted system, then across a trunk to your ITSP (with potential for more conversions across the PSTN, Gateways SBC's etc this may add delay to the T.30 signalling and Fax data and could cause you problems.

 

[YiannisH_3CX]

I would recommend using a VPN connection so you can register the device as local and not go through manual settings.

 

[eddv123]

I completely agree - especially when Fax is involved - stay supported