Get wireless DECT phone to ring to user extension

[Brad Nelson]

Hi,
I have a yealink w52p wireless dect phone that i want to use for moving around the office. I have it configured to its own extension (301) however i want to setup this wireless phone so when someone calls my personal extension (201) the wireless phone will ring too. this way i can walk around my building and still get a phone call, or i can pick up on my desk phone if im at the desk.

Anyone know how to configure it that way?

 

[CentrexJ]

Three options:

1. Making the W52P also x201.

2. You could turn 201 into a ring group and make your desk phone (needs new extension) and W52P members of the ring group.

3. If you didn't have "ring my mobile" going to your mobile you can actually use that feature and put your mobile as 301 but it isn't as good a solution as making the W52P also x201.

Make sure if you use option 1 or 3 that the W52P doesn't run out of battery, get turned off, set to DND etc as it will take down your x201 with it because the base station will tell 3CX your extension isn't available. If you use the ring group option it won't do that.

 

[Brad Nelson]

I wasnt aware that i could register 2 phones to the same extension, would you know how i can do this on the W52p

 

[Saqqara]

Configure the phones are per https://www.3cx.com/sip-phones/yealink-dect-w52p/ for both extensions

Log onto the base unit web frontend - Under Account - Number Assignment - You can change the assignment of the extension to handset

Note sure if these settings get overwritten by the template , something you need to test. Base unit updates itself on boot up time.

 

[nb]

the best way to go about this is to go to FXS dect and configure the base station and then assign it to your extension.
yes you can have as many extensions as you want - the technology is called Sip Forked ID. 1 ID numerous Clients. You can also provision your mobile device iOS and Android

https://www.3cx.com/user-manual/installation-android/
https://www.3cx.com/user-manual/installation-iphone/

 

[leejor]

From what I've read, the Yealink set-up is very similar to Gigaset and Panasonic IP DECT sets. You can register multiple extensions/phone numbers to the base, and then assign which handsets use those numbers, as a default outgoing line, and as incoming (ringing). After the initial extension is provisioned, and working in 3CX using auto-provisioning, you may want to disable auto-provisioning and manually add the second extension, and then assign that extension to the handset (in addition to the existing extension), in the Yealink base. Keep in mind that no updates you make in 3CX will be passed to the DECT base, but, that prevents any manual changes you have done on the base, from being removed.

 

[nb]

Yes - note - your post applies only to the unsupported dect.
Support dect systems (1 base to many endpoints) should use 3CX Provisioning and provisioning should not be disabled.