Manually configuring Yealink DECT W52P/H & W56P/H

Yealink DECT W52 and W56 IP phones

Important

Yealink DECT W52P/H and W56P/H are end of life (EOL). You can still use them, but they must be manually configured. Keep in mind:

  • You can not reprovision or reboot the DECT base remotely.
  • You can not upgrade the firmware. However since they are EOL phones there will never be any new firmware anyway.
  • Be sure to use the suggested AUTH ID and password by 3CX as these passwords are very secure.

Step 1: Factory reset the Yealink Dect system

If the device has residual settings of a previous configuration the device has to be reset to factory defaults.

Reset Yealink W52P and W56P base station to factory default

Yealink W52P

  1. Turn off the device.
  2. Hold down the “Connect” button located on the base of the device.
  3. Power on the device while keeping the “Connect” button pressed.
  4. Wait until all the 3 LED lights are statically ON.
  1. Restart it, and your Base Station will be successfully reset.

Reset Yealink handset to factory defaults: W52H, W53H, W56H, W73H

Yealink W52H, W56H, W73H

  1. Press the “OK” key
  2. Navigate to “Settings”“System Settings”“Handset Rest”“OK”. When the message “Reset handset to default” appears press “Yes.

Step 2: Upgrade to the Required firmware

Ensure that your DECT device and handsets are running on the required firmware. This is required prior to provisioning the phone.

Upgrade DECT base firmware version

In order to check the firmware of your Yealink DECT system:

  1. Point your web browser to your device’s IP address. Note: You can find this by pressing “OK” on the headset and selecting the “Status > Base”
  2. Login to your account (default user/password: admin/admin).
  3. Navigate to “Status →  Status → Firmware Version.” This number is your device’s running firmware.
  4. Your Yealink device needs to be on the last required firmware 25.81.0.30. Download the Firmware image .zip file.
  1. Navigate to “Settings → Upgrade → Select and Upgrade Base Firmware”
  2. Click “Choose File” choose the firmware image file saved previously, and press “Upgrade.”

Upgrade handset firmware

  • W52H Handset (USB)- follow the instructions available on the official Yealink website found here.
  • W56H Handset (OTA)
  • Access the official Yealink website and then click Software
  • Find the required firmware file, download it and save on your PC.
  • Point your web browser to your phone’s IP address.
  • Navigate to “Settings → Upgrade → Select and Upgrade Handset Firmware”
  • Click “Choose File” choose the firmware image file saved previously, and press “Upgrade.”
  • As soon as firmware is uploaded to the W56H handset, automatic upgrade will begin.

Step 3: Setup the Yealink W52/W56 DECT base station in 3CX

Setup the Yealink W52/W56 DECT base station in 3CX

  1. Go to “Admin > Voice and Chat”.
  2. Click on “+Add Dect”.
  3. If your installation is on-premise, you will also need to choose where the base station is located.
  4. Select in office if the base station is on the same network as the PBX.
  5. If your instance is in the cloud or out of the office, select a router phone or SBC behind which it will work. Important: The “Router Phone” or SBC must be up and running.
  6. Now, select your model and enter the device’s MAC address.
  7. Click “Next”.
  8. Now Assign users to your Yealink DECT base station.

Step 4: Login to the Yealink WP52 and W56 interface

Now you need to login to the Yealink DECT base station interface. If the base station was previously provisioned via 3CX, then you can go to the phone's web interface from the Management Console. Use the username and password configured in the Management Console. If it was not, you will have to obtain the IP via the phone interface and use that.

Step 5: Enter the 3CX Server credentials

Enter the 3CX Server credentials

Go to “Account > Register”, and fill in the following with the info you retrieved from 3CX above:

  1. “Line Active”: Set to Enabled
  2. “Label” and “Display Name” fields: Enter your user’s name
  3. “Register Name”: Enter the “Authentication ID”.
  4. “User Name”: Enter the extension number
  5. “Password” Enter the “Authentication Password”.
  6. “Server Host”: Enter “Registrar Hostname or IP”.
  7. “Port”: Enter the “Registrar SIP port”.
  8. “Enable Outbound Proxy Server”: Set to “Enabled”
  9. “Outbound Proxy Server”: Enter the “Outbound Proxy (SBC) Address” and the associated Port.

Step 6: Registering the handsets

Yealink DECT Series Handset

  1. Access the Yealink W52/W56 web interface.
  2. Navigate to “Status Handset&VoIP” and click “Start Registration”.
  3. On the handset click the “OK” button.
  4. Navigate to “Settings”“Registration”“Replace Base”. Select the Base you want to register and press “OK”.
  5. A serial number will appear under “Subscribe Base”. Press “OK” and then “Enter PIN” (by default 0000).
  6. Click “Done” to successfully subscribe the Handset to the base.
  7. Once the registration is complete, the device will be visible on your device’s web interface in the “Registered Handsets” section.
  8. Repeat the above steps for each handset/sip account to be registered on the base.

See also

Last Updated

This document was last updated on 25 September 2023

https://www.3cx.com/sip-phones/yealink-dect-w52p/ 

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